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          Maintenance Packages 

 

All our installations are backed up by  a maintenance/emergency 24 Hour call out package.

Without effective maintenance even the best security equipment can fail.Wear and tear,old batteries,and even damp can cause an interruption in the service your security system provides.A minor fault could cause a major problem.

 

Effective maintenance ensures your equipment not only functions as designed but meets Insures, Police and Health and Safety Standards.

 

In addition our dedicated service department in conjunction with our out of hours Alarm Receiving Centre (ARC) provides you with a 365 day, 24 hour,  4 hour emergency call out service.

 

 

We have graded our maintenance packages into distinct categories, Gold, Silver and Bronze.

 

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All faulty parts replaced free of charge #

All labour (24hrs) free of charge #

Preventative Maintenance visit

Emergency call out (4 hour response)

Detailed and Update Reports/Newsletters

Technical help desk telephone support

Risk Assessments

24 hour / 365 day response

Payment by direct debit

 

 

 

Preventative Maintenance visit

Emergency call out (4 hour response)

Detailed and Update Reports/Newsletters

Technical help desk telephone support

Risk Assessments

Special contract call out fee, saving 30%

24 hour / 365 day response

Payment by direct debit

 

 

 

 

Maintenance as requested

Technical help desk telephone support

24 hour / 365 day response

Higher call out fee for service (30%)

Payment by direct debit or cash

 

 

# Customer or External damage/interference excluded

 

For further in depth details please contact our sales department to discuss a package that suits you.

 

Secure Alarms services are available to domestic and commercial clients in Poole, Bournemouth & Christchurch and throughout Dorset, Hampshire, Wiltshire & Devon.